About
Help
Gold
Blog
Careers
CA
Sign Up
Met your partner on Muzz?
Win $20,000
Enter Now
Help & Support
|
troubleshooting
Troubleshooting
Need help with a problem? We’re here for you.
Other
Why have I not got any matches?
Why does the app tell me to widen my filters?
Profiles
I accidentally passed a profile, how can I fix this?
A profile has disappeared from my app?
Why does a timer come up when I try and like someone?
Payments
I want to Like someone but it is asking me to pay?
Why was I charged after I activated my free trial?
I'm having card issues
My profile
Why are my photos not visible?
Matches
Why can I not request a Rematch?
I received a match notification but cannot see any new match?
How do I unmatch someone?
Gold
Why can't I send a follow-up message when using Instant Chat?
When I try and buy Gold it says I have already bought it?
I purchased a Gold subscription but my app hasn’t updated
I bought a biannual/annual Gold subscription but was charged the total amount upfront, can Muzz help?
I paid for Gold but it isn’t working, can Muzz help?
I can't pay for Gold membership
I am a Gold member, but I am not getting my free Daily Instant Chat?
Filters & Search Priorities
Why am I seeing people outside of all my Search Priorities?
Explore
How do I unblock someone?
Chat
How do I delete a chat?
My match sent me a photo but I can’t see it, what does this mean?
I was messaging someone but the chat disappeared?
Why can't I make a call?
App settings
Why does my Muzz app not work on WiFi?
Why is the location on my profile wrong?
How do I turn off ads in the app?
I'm not getting push notifications?
Account
Why have I been blocked from using Muzz?
Why can't I re-access my deleted account?
Contact Us
Need help with a problem? We’re here for you.
Contact Support
Sunni Muslim
single muslim
Single Muslim App
Shia Muslim
Muslim Matrimony
Muslim Marriage App
Muslim Dating
Muslim dating app
Islamic Dating
Arab Love
Arab Dating
Arab Chat