Help & Support | getting-started

Getting Started

Find out more about Muzz and how to sign up

About Muzz

I can’t like any more profiles, how do I get more likes?

Why can I only like a certain number of people per day?

How many profiles can I see per day?

How do I match with someone on Muzz?

How is Muzz Halal?

How does Muzz work?

How much does Muzz cost?

What is Muzz?

Account Creation

Why was my profile photo rejected?

Why do I need to show my face in my verification selfie or main photo?

Marriage Intentions

Why was my photo rejected?

What is Selfie Verification?

I can’t take a Selfie

Do I have to take a Selfie?

Why does my profile say “Awaiting Approval”?

Signup & Download

Why is my verification code not working?

Why do I need WhatsApp to verify my account?

I haven’t received my verification code, how can I fix this?

My camera is broken. How can I verify my account?

How to log back in to my old account

How do I log in if I forgot my email address?

Can I go through Selfie verification at sign-up if I wear a niqab or hijab?

How do I Log In with my Phone Number?

How do I create a new account?

How can I create another account?

My phone number is already in use, how do I fix this?

I haven’t received my email verification code, how can I fix this?

How can I download Muzz on Android?

How do I download Muzz on my iphone?

Do I need Facebook to sign up for Muzz?

How do I sign up for Muzz?

Contact Us

Need help with a problem? We’re here for you.

Contact Support

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