I’m not getting push notifications?
If match notifications aren’t coming through, let’s fix that!
First, check your phone settings:
- iPhone, go to Settings > Notifications > Muzz and turn on “Allow Notifications”;
- Android, it’s Settings > Apps > Muzz > Notifications – ensure it’s enabled.
We don’t want you missing any match excitement!
Next, force-close and reopen the app for a quick refresh. For iOS users, if that doesn’t work, make sure Do Not Disturb mode is off.
Still no notifications? Sometimes a match deactivates or blocks after the alert, so they might not appear in your chats – but if they return, the chat will too.
Can’t find your answer?
If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.