I purchased a Gold subscription but my app hasn’t updated

We’re sorry to hear you’re having trouble with your membership!

Please allow at least 24 hours for your payment to be processed and your Gold subscription to be applied to your account. If it’s been 24 hours, please try to restore your purchase.

Restore purchases

1. Click on the menu icon located in the bottom bar.
2. Select the “Settings” option at the top right.
3. Click on the “Restore purchases” option to resolve the issue.

If your Gold subscription still isn’t reflected on your account after this time, please contact our Support Team through the Muzz app for the fastest response. If you can’t access the app, you can email [email protected].

Please always include a screenshot of your payment receipt – we may not be able to investigate without it.