Why has a profile I matched with on Muzz disappeared?

Ah, that can be frustrating! If a profile you matched with has disappeared, here are a few possible reasons:

• 72 hour Countdown: Our latest update focuses on eradicating ghosting! If a match disappears, it may be that it timed out, but don’t worry! They’ll reappear in your Marriage tab, where you’ll have the chance to match with them again! 
• They unmatched: They might have decided to unmatch, which removes the connection for both of you. This will move to the Unmatched tab, and show as unavailable.
• They deleted their account/reset their profile: If they left Muzz, their profile (and your match) would disappear. This will move to the Unmatched tab, and show as unavailable.
• They were removed: If their account didn’t follow our guidelines, it might have been removed by our team.

While we can’t restore matches, don’t let it get you down – there are plenty of other amazing people on Muzz to connect with! 

Keep swiping, and you’ll find half your deen. 😊