My camera is broken. How can I verify my account?
To verify your account, you’ll need to take a live selfie using your device’s front camera. We use this selfie to confirm that your profile belongs to a real person by comparing it with your main profile photo.
If your camera isn’t working, you’ll need to log in to your Muzz account on another device with a working front camera and complete the verification there.
Unfortunately, we can’t accept uploaded photos instead of a live selfie.
Once your selfie has been approved, you’ll have full access to the app.
Can’t find your answer?
If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.