Help & Support | how to-log-back-in-to-my-old-account

How to log back in to my old account

If you’re trying to access an existing Muzz account, follow these steps:

  1. Open the Muzz app.
  2. Choose the same sign-in method you originally used:
    • Continue with Apple
    • Continue with Google
    • Continue with Email
  3. We’ll send you a verification code to securely log you in.

Forgot your email address?

If you can’t remember the email address linked to your account:

  1. On the login screen, tap the ? icon in the top right corner.
  2. Select Forgot email?
  3. Enter the phone number linked to your account.
  4. We’ll send you a verification code to your number.
  5. Once you’re logged in, go to Menu → Settings to view or update your email address.

If you’re still having trouble accessing your account, please contact our Support team and we’ll be happy to help.

Can’t find your answer?

If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.

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