Help & Support | what happens-if-i-delete-my-account

What happens if I delete my account?

Not ‘if’ habibi – when. 

When you’ve met your other half, or need some time to fall back in love with yourself. Here’s what goes down:
  • Goodbye, farewell: Marking your account for deletion means that once 2 years has lapsed, your account will be wiped for good – your profile, photos, chats, and all personal info get removed from our servers. No take-backs!
  • Data Deletion: We’ll fully delete or anonymize your info within 2 years, per our Privacy Policy (though anonymized transaction records stick around for 2 years).
  • Matches & Chats: You will no longer be visible to any other member on the app.
  • Start Fresh: If you change your mind 2 years after deleting your account, you’ll need to create a new account from scratch – old data won’t come back.
  • Heads up: Deleting doesn’t cancel any active Gold subscriptions, so handle that separately via your payment provider. 

Sure you want to go? If not, you can just deactivate instead!

Can’t find your answer?

If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.

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What happens if I delete my account? | Muzz