What are the reasons an account can be banned?
If an account has been banned, it’s likely due to a violation of our Community Guidelines or Terms of Service.
Here are some common reasons why an account might be banned:
🚫 Inappropriate behaviour: Any form of harassment, hate speech, or offensive content isn’t tolerated.
🔞 Fake profiles or misleading information: All profiles must be genuine and reflect who you really are.
📸 Inappropriate photos: Profiles should be respectful and align with our content guidelines.
🤖 Spamming or scamming: Sending excessive messages, promoting services, asking for money or attempting fraud.
⚠️ Multiple reports from users: If several users report your account for violating guidelines, our team will review it and take action if necessary.
🔁 Creating multiple accounts: Each person should have only one Muzz account.
Can’t find your answer?
If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.