Why was I charged upfront for my Muzz Gold subscription?

All subscriptions are billed just once at the start of their term, and they’ll automatically renew at the end – unless cancelled beforehand.

Payment Support

If you’ve run into a payment issue, we’re really sorry to hear that! While we’d love to help directly, we don’t manage subscriptions -we recommend checking with the same platform you used to subscribe.

If you think you’ve been charged incorrectly, we recommend reaching out to Apple or Google directly – they’ll be able to take a closer look and sort it out.

These related FAQs might help:

• How do I get a refund?
• How can I change my subscription?
• How do I cancel my Gold subscription?