Why was I charged upfront for my Muzz Gold subscription?
All subscriptions are billed just once at the start of their term, and they’ll automatically renew at the end – unless cancelled beforehand.
Payment Support
If you’ve run into a payment issue, we’re really sorry to hear that! While we’d love to help directly, we don’t manage subscriptions -we recommend checking with the same platform you used to subscribe.
If you think you’ve been charged incorrectly, we recommend reaching out to Apple or Google directly – they’ll be able to take a closer look and sort it out.
These related FAQs might help:
Can’t find your answer?
If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.