I haven’t received my email verification code, how can I fix this?
Sorry you’re having trouble receiving your verification code!
Here are a few things to try:
Wait a few minutes
Verification codes can take up to 10 minutes to arrive. If you still haven’t received it after that, tap Resend code in the app.
Check your Spam or Junk folder
Sometimes verification emails are filtered into your Spam or Junk folder, so it’s worth checking there too.
Still not receiving it?
If you’ve waited 10 minutes, checked your Spam folder, and still haven’t received your code, please contact our Support Team and we’ll be happy to help.
Can’t find your answer?
If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.