Behavior Guidelines
We have high expectations for our members’ behavior. Remember: keep it halal!
We pride ourselves in having a respectful community that positively represents the teachings of Islam. We expect our members to treat each other with grace and kindness.
Maintain your taqwa online and offline
We have clear examples of what we all should strive for in the Quran and the Holy Prophet (SAW):
وَإِنَّكَ لَعَلَى خُلُقٍ عَظِيمٍ
“And most surely you conform (yourself) to sublime morality” (Quran 68:4)
We pray you’ll maintain your taqwa both on and off the app. Any inappropriate behavior could result in a permanent ban.
Please read our Behavior Guidelines below
Keep all conversations on Muzz so we can do our job keeping you safe
Report any behavior that breaks our guidelines - we investigate EVERY report
The Muzz behavior guidelines
No nudity or sexual content
Keep it halal. That means no images, videos, links or conversations of a sexual nature.
No violence
We have zero-tolerance for violence, including threats and content that promotes violence or terrorism.
No hatespeech
Keep it halal. That means no images, videos, links or conversations of a sexual nature.
No spam
You’ll get a warning if you copy and paste the same message over and over. Get creative, send a personalised message.
No fakes
Muzz is a no catfish zone. Don’t pretend to be someone you’re not. Trust us, there’s someone here who wants to meet the real you.
No promotion or solicitation
Muzz is where you’ll meet your future husband or wife, not a place to sell or promote other products.
No prostitution or traficking
Any activity promoting illegal sexual activity, human traficking or sexual exploitation will result in an immediate ban.
No financial info
We instantly ban members who share financial information such as bank accounts, PayPal or Venmo.
No minors
You need to be at least 18 years old to us Muzz. We don’t allow any photos or videos of minors, even if they’re your children.
No harassment
Keep it halal. That means no images, videos, links or conversations of a sexual nature.
How to report bad behavior on the app:
Step 1.
Scroll to the bottom of their profile.
Step 2.
Tap the “report and block” button
Step 3.
Let us know why you’re reporting/blocking them.
How to report bad behavior in real life:
You can get in touch with our 24/7 Community Support team by email [email protected] or directly via the app. Sending screenshots and detailed information helps us address your report quicker.
For your security please only email us from the address you signed up to Muzz with.
How we handle reports
Our guidelines are designed to keep Muzz a safe place for all members. If we detect or receive a report about bad behavior, we’ll investigate and reserve the right to warn or permanently ban any member - even Gold subscribers.
For more information read our Safety Guidelines