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Behavior Guidelines

We have high expectations for our members’ behaviour. Remember: keep it halal!

Safety Center | Behavior Guidelines

We pride ourselves in having a respectful community that positively represents the teachings of Islam. We expect our members to treat each other with grace and kindness.

Maintain your taqwa online and offline

We have clear examples of what we all should strive for in the Quran and the Holy Prophet (SAW):

وَإِنَّكَ لَعَلَى‏ خُلُقٍ عَظِيمٍ‏

“And most surely you conform (yourself) to sublime morality” (Quran 68:4)

We pray you’ll maintain your taqwa both on and off the app. Any inappropriate behaviour could result in a permanent ban.

  • Please read our Behaviour Guidelines below

  • Keep all conversations on Muzz so we can do our job keeping you safe

  • Report any behaviour that breaks our guidelines - we investigate EVERY report

The Muzz behaviour guidelines

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No nudity or sexual content

Keep it halal. That means no images, videos, links or conversations of a sexual nature.

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No violence

We have zero-tolerance for violence, including threats and content that promotes violence or terrorism.

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No hatespeech

Keep it halal. That means no images, videos, links or conversations of a sexual nature.

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No spam

You’ll get a warning if you copy and paste the same message over and over. Get creative, send a personalised message.

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No fakes

Muzz is a no catfish zone. Don’t pretend to be someone you’re not. Trust us, there’s someone here who wants to meet the real you.

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No promotion or solicitation

Muzz is where you’ll meet your future husband or wife, not a place to sell or promote other products.

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No prostitution or traficking

Any activity promoting illegal sexual activity, human traficking or sexual exploitation will result in an immediate ban.

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No financial info

We instantly ban members who share financial information such as bank accounts, PayPal or Venmo.

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No minors

You need to be at least 18 years old to us Muzz. We don’t allow any photos or videos of minors, even if they’re your children.

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No harassment

Keep it halal. That means no images, videos, links or conversations of a sexual nature.

How to report bad behaviour on the app:

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Step 1.

Scroll to the bottom of their profile.

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Step 2.

Tap the “report and block” button

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Step 3.

Let us know why you’re reporting/blocking them.

How to report bad behaviour in real life:

You can get in touch with our 24/7 Community Support team by email [email protected] or directly via the app. Sending screenshots and detailed information helps us address your report quicker.

For your security please only email us from the address you signed up to Muzz with.

How we handle reports

Our guidelines are designed to keep Muzz a safe place for all members. If we detect or receive a report about bad behaviour, we’ll investigate and reserve the right to warn or permanently ban any member - even Gold subscribers.

For more information read our Safety Guidelines

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