We understand that sometimes things come up unexpectedly, don’t worry! If you’ve paid for a Virtual Speed Dating ticket and you can’t attend - all you have to do is unsubscribe from the event before it starts and you’ll be given credit to redeem towards another event of your choice.
To unsubscribe from an event you just have to tap on the event details, tap the 3 dots at the top of the screen and then tap cancel event.
If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.