Help & Support | troubleshooting | Why have I been blocked from using Muzz?

Why have I been blocked from using Muzz?

We are wholly committed to building a safe and positive space for the Muzz community.

Every report made by our members is personally investigated by a member of the team and action immediately taken, once sufficient evidence is found.Members who behave inappropriately are either:

  • Issued a formal warning regarding their conduct

  • Temporarily locked out of their account

In the most severe cases, our team may issue a permanent block to the member’s account, meaning they will never be able to use Muzz again.

In these instances, neither their email address or phone number can be re-used.

Can’t find your answer?

If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.

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