Why have I been banned from using Muzz?

We understand that having your account blocked can be concerning. At Muzz, we are committed to maintaining a safe and respectful environment for all our members. 

Accounts may be blocked for several reasons, including (but, not limited to):

• Inappropriate Behaviour: Engaging in harassment, hate speech, or any form of misconduct violates our community standards.
• Bullying & Harassment: if someone feels bullied by you, and can show tangible, justifiable reasons for feeling that way – we will review your accounts activity.
• Impersonation or Fake Profiles: Creating accounts with false information or pretending to be someone else is strictly prohibited.
• Solicitation: Sending repetitive messages, promoting services, or engaging in scams can result in account suspension.
• Hatespeech: This includes spreading hateful & harmful rhetoric across our platform (Marriage & Social) and/or inciting violence.

Each report is thoroughly investigated by our dedicated team, and actions are taken based on sufficient evidence. 

Depending on the severity and/or frequency of the violation, actions may include formal warnings, temporary account bans, or permanent bans.

If you believe your account was banned incorrectly, you are entitled to appeal. However, depending on the severity of the ban and the evidence held against you – do not expect us to engage in correspondence with you. 

We expect our members to be conscious of their actions while on Muzz. This is a marriage app designed for those seeking a halal relationship, and we take that responsibility seriously. 

Thank you for helping us maintain a safe and respectful community.