If you have faced any problems with your transaction, we apologize for the inconvenience. However, please be aware that Apple/Google manages all payments and subscriptions, and Muzz cannot interfere in these issues.
If you suspect that you have been charged incorrectly, we suggest contacting Apple/Google directly for a resolution.
Biannual/Annual are charged once at the beginning of the term and renew at the end of the term unless cancelled.
If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.