What are some safety tips for chatting and meeting people on Muzz?

Your safety is one of our top priorities. While most people on Muzz are here with genuine intentions, it’s always important to take your time and stay aware when getting to know someone.

When chatting online

Keep personal information private
Avoid sharing your phone number, social media accounts, home address, or workplace until you’ve built trust with someone. If someone is trying to move you from the Muzz app onto a different messaging platform very early on in the conversation, this could be a red flag.

Stay on Muzz until you’re comfortable
Keeping your conversations in the app helps protect your privacy and allows you to use our safety features, including reporting and blocking if needed.

Check for verification badges
A white tick means a member has completed our selfie verification process, helping us confirm they’re a real person. Some members may also have a blue tick, which means they have completed ID verification.

Trust your instincts
If something doesn’t feel right, don’t ignore it. You can block or report anyone who makes you feel uncomfortable, and our team will review the situation.

When meeting in person

Meet in a public place
Choose a busy, well-lit location for your first meeting.

Tell someone your plans
Let a trusted friend or family member know where you’re going, who you’re meeting, and when you expect to be back.

Arrange your own transport
Travel independently so you’re always in control of how you arrive and leave.

Take your time
There’s no pressure to meet in person. Only do so when you feel completely comfortable and confident.

If something goes wrong

If someone behaves inappropriately, asks for money, pressures you into sharing personal information, or makes you feel unsafe, please report them through the app as soon as possible. Our team takes every report seriously and will investigate.

We want Muzz to be a safe place for everyone searching for marriage the halal way, and we all play a part in keeping our community safe.