Help & Support | what do-the-grey-and-pink-ticks-on-my-message-mean

How do I know if someone has read my message?

Wondering if your match has seen your message? On Muzz, it’s super easy to tell! 

Once you send a message, keep an eye on the ticks:
  • One Grey Tick: Your message has been sent but not delivered yet (maybe they’re offline).
  • Two Grey Ticks: It’s been delivered to their app – success!
  • Two Pink Ticks: They’ve opened and read it – time to wait for that reply!

It’s a simple way to stay in the loop without the guesswork. ✨

If something seems off, like ticks not updating, try refreshing the app. 

Can’t find your answer?

If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.

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