Help & Support | getting started | I haven’t received my phone verification code, how can I fix this?

I haven’t received my phone verification code, how can I fix this?

Sorry to hear that you are having trouble!

Here are some helpful tips to get back on track:

Keep an eye on your messages

Verification codes can take up to 10 minutes to be delivered. If you do not receive an email after this period, please tap “Resend code” in the app.

Restart your phone

Occasionally, you may need to restart your phone to receive new messages, including the verification code.

If your problem persists, please contact our community team.

Can’t find your answer?

If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.

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