Help & Support | why was-my-photo-rejected

Why was my photo rejected?

At Muzz, we pride ourselves on creating a Halal and welcoming space for all our members.

We maintain strict photo guidelines, against which all new photos are assessed. Any photos which do not meet our guidelines are immediately removed for safety.

Tips for fast photo approval

  • Your photos must match your verification selfie
  • Your face must be clearly visible
  • Sunglasses are not permitted
  • Halal photos only (e.g. no topless photos or of any activities that may cause offence).

Can’t find your answer?

If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.

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