Help & Support | Chat | i cant-browse-for-new-matches-its-locked-how-do-i-unlock-this-page-to-see-more-matches

I can’t browse for new matches, it’s locked. How do I unlock this page to see more matches?

This is because you will have FIVE active conversations. You need to unmatch with one of these five matches to browse for more people.

1. Go to your chats

2. Select a conversation you don’t want to continue with

3. Swipe left on the conversation

4. You will see an option to unmatch with that match

5. You will be asked to provide a reason for unmatching

6. Once you have unmatched with a conversation, you can now browse for more potential matches

NOTE: Remember, you need to be UNDER five conversations to browse for more matches. For example, you have four conversations, with a maximum of five allowed.

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If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.

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