Help & Support | getting started | How is Muzz Halal?

How is Muzz Halal?

Muzz (formerly muzmatch) is founded on the value of integrity and we take our responsibilities, in the Muslim community, extremely seriously.

Whilst Muzz (formerly muzmatch) is an inclusive app, open to all Muslim sects and practising levels, we do not permit users to freely socialise with the opposite gender. Instead, we focus on helping Muslims, who are serious about finding their life partner, to connect.

Our team is dedicated to delivering features, which help our community stay safe and be mindful of their obligations to themselves and others. To date, these include:

Islamic Etiquette

Every new Muzz (formerly muzmatch) member is required to accept our Islamic Oath, which sets out guidelines for behaviour and conduct.

Blurred profile photos & videos

Members who require more privacy can opt blur their photos to other members. Once they are comfortable, they are able to reveal photos to specific matches. Photos can be made private again at any time; and will also be automatically blurred in the event of blocking or unmatching.

Selfie verification

To ensure every profile belongs to a real person, we use selfies to verify everyone’s identity. Simply submit your selfie, when you register, and we compare it with your profile photo - that’s it!

Chaperone Mode

Chaperone Mode enables you to share weekly transcripts of your chats on Muzz with a wali, for added peace of mind.

Reporting

All Muzz (formerly muzmatch) users must adhere to our Behavioural guidelines. Any member seen to violate these rules can be reported at any time. All reports submitted to our team will then be dealt with accordingly.

Ratings

We ask members to give feedback on matches; particularly politeness, seriousness and whether they would recommend them. This data feeds into our algorithm to show well regarded users more regularly in our service.

Can’t find your answer?

If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.

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