Safety Guidelines
Following these simple tips will give you a safe and enjoyable Muzz experience.
5 simple tips to stay safe
Never share financial information
Ignore requests to send money or share financial information such as bank accounts, credit card numbers or social security. If anyone asks you for this, report them immediately.
Keep personal details private
Don't share personal details until you're 100% comfortable. Keep your full name, phone number, email, address and social handles private.
Don't tap strange links
Some scammers might try to trick you into tapping suspicious links in chat or by email. Muzz will never send an email asking for your username or password.
Only talk on the app
Keep your conversations on the app until you're ready to meet in person. This will keep your contact details safe and means we can act on reports quickly.
If in doubt report it
How to report bad behavior on the app:
Step 1.
Scroll to the bottom of their profile.
Step 2.
Tap the “report and block” button
Step 3.
Let us know why you’re reporting/blocking them.
Safely meeting your match in person
It's exciting to meet your match in the real world, but it's important to do it in a safe and in a halal way.
Always meet in public
Have your first meet up somewhere public like a cafe or museum. Avoid meeting at private homes or anywhere secluded.
Tell family or friends
Share your plans with someone you trust - who you're meeting, where you'll be and when you'll be coming home. Bring your phone just in case.
Don't get into cars
Even if your match volunteers to pick you up or drop you off, you should organise your own transport.
If in doubt, leave
Trust your instincts and stay cautious. You should never feel bad about leaving if you feel uncomfortable.