Can I use an old photo for ID or Selfie verification?
Nope, we need a fresh selfie for verification!
Old pics and scans won’t work since we ask you to take a normal forward-facing selfie in real-time – it’s all about proving you’re real. Snap a quick one when prompted, and you’ll be verified in no time!
You won’t be able to use the app until your selfie and profile photo have been reviewed and approved.
Can’t find your answer?
If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.