Help & Support | how can-i-change-my-muzz-gold-subscription

How can I change my Muzz Gold subscription?

 

Muzz offers a range of subscription plans to suit your needs.

If you’d like to switch to a different Muzz Gold plan, here’s what to do:

  1. Cancel your current subscription at least 48 hours before your renewal date. This helps prevent it from renewing automatically before you have a chance to change plans.
  2. Wait for your current subscription to expire. Once it ends, you’ll be able to choose and purchase a new subscription directly in the Muzz app.

I purchased the wrong subscription. Can it be changed immediately?

If you’ve purchased the wrong plan and need it adjusted straight away, please contact our Support Team through the Muzz app for the fastest response.

If you can’t access the app, you can email us at [email protected].

Please note that any changes or refunds are subject to the payment method used (for example, Apple, Google Play, or direct card payments) and our support team will advise you on the options available.

Can’t find your answer?

If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.

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