Help & Support | how do-i-stay-safe-on-muzz

Staying Safe on Muzz: Tips for Messaging and In-Person Meets

Your safety is super important to us! Here are some tips to help you chat and meet people on Muzz – whilst staying safe…

When Chatting Online:
  • Keep personal details private – Avoid sharing your phone number, socials or workplace too soon.
  • Stay on Muzz, until you’re comfortable with them! – Chatting in the app is safer since we have built-in security measures.
  • Look for the blue tick – This means they’ve ID verified their profile by submitting their ID documents to us*.
  • Trust your instincts – If something feels off, it probably is. Don’t be afraid to block or report anyone who makes you uncomfortable.
When Meeting in Person:
  • Choose a public place – Always meet in a busy, well-lit location.
  • Tell someone your plans – Let a friend or family member know where you’re going and who you’re meeting.
  • Arrange your own transport – Have control over how you arrive and leave.
  • Take your time – There’s no rush! Only meet up when you feel completely comfortable.

*Please note that the white tick should be on all profiles, and it shows that they have been selfie verified, not ID verified.

For more, please check out our dedicated Safety Advice page.

Can’t find your answer?

If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.

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