Meri Muzz Gold rukniyat ke liye mujh se pehle hi paise kyun kaate gaye?
Tamam Muzz Gold rukniyat ki raqam aap ki rukniyat ki muddat ke shuru mein poori kaati jati hai. Stripe, Apple App Store aur Google Play Store ke zariye rukniyat isi tarah kaam karti hai.
Phir aap ki rukniyat muddat ke aakhir mein khud ba khud renew ho jayegi jab tak aap use pehle cancel na kar dein.
Free trials aur khud ba khud renewal
Agar aap ki rukniyat mein free trial shamil hai, aur aap nahi chahte ke paise katein, to aap ko use trial khatam hone se kam az kam 24 ghante pehle cancel karna hoga.
Yahi baat paid rukniyat par bhi lagoo hoti hai. Apni rukniyat ko renew hone se rokne ke liye, use apni maujooda billing period khatam hone se kam az kam 24 ghante pehle cancel karein.
Mujhe is charge ki tawaqqo nahi thi
Kharidari mukammal karne se pehle, Stripe, Apple ya Google ek tasdeeq ki screen dikhate hain jis mein rukniyat ki qeemat, billing period, aur yeh bataya jata hai ke cancel na karne par aap ki rukniyat khud ba khud renew ho jayegi.
Hum mashwara dete hain ke apni kharidari ki tasdeeq karne se pehle in maloomat ka ghaur se jaiza lein.
Mujhe lagta hai mujh se ghalat paise kaate gaye hain
Hamein yeh sun kar afsos hua.
Rukniyat aur payments us platform ke zariye manage hoti hain jis se aap ne kharidari ki, is liye Muzz hamesha charges ki seedhi tehqeeq nahi kar sakti.
Agar aap ko lagta hai ke aap se ghalat paise kaate gaye hain, to baraye meharbani Apple ya Google se rabta karein, is par munhasir hai ke aap ne rukniyat kahan se khareedi. Woh payment ka jaiza le kar aap ko agle steps bata sakenge.
Maine apna account delete kar diya. Phir bhi paise kyun kaate gaye?
Apna Muzz account delete ya deactivate karne se aap ki rukniyat cancel nahi hoti.
Aap ki rukniyat ko us payment provider ke zariye alag se cancel karna zaroori hai jis ke saath aap ne sign up kiya tha – aam taur par Stripe, App Store ya Google Play. Agar cancel na ki jaye, to yeh aap ki rukniyat ki sharait ke mutabiq renew hoti rahegi.
Can’t find your answer?
If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.