Main refund kaise hasil kar sakta/sakti hoon?
Yeh ek asaan process hai, lekin yeh is baat par depend karta hai ke aap ne payment kaise ki thi – lekin fikr na karein!! Hum aapko poora guide karein ge!Apple ke zariye payment ki thi?
Apple hamari taraf se tamam payment queries handle karta hai. Refund request karne ke liye aapko seedha Apple se rabta karna hoga, lekin fikr na karein, yeh process asaan hota hai!
Yahan tareeqa hai:
- Apple ke problem reports page par jayein, reportaproblem.apple.com
- Apne Apple ID username (aksar aapka email address hota hai) aur password ke sath login karein
- Apps tab select karein
- Jis purchase ke liye aap refund chahte hain, us ke saamne “Report a Problem” select karein
- “Choose Problem” par click karein aur menu mein se apna masla select karein
Apple aam tor par tamam refund requests ka jawab ek haftay ke andar deta hai, jismein yeh bataya jata hai ke aapki request approve hui hai ya nahi, aur aagay ke steps kya honge.
Google ke zariye payment ki thi?
Google Play ke zariye ki gayi purchase ke liye refund request karne ke liye, barah-e-karam seedha app ke zariye hum se rabta karein.
Is darmiyan, barah-e-karam neeche di gayi instructions follow kar ke apni subscription cancel karna yaqini banayein, taake aglay mahine dobara charge na ho.
- Google Play Store app launch karein.
- Menu → Subscriptions par tap karein aur Muzz par tap karein.
- Cancel par tap karein aur cancellation confirm karne ke liye Yes par tap karein. Ab is Subscription ka status Subscribed se Cancelled mein change ho chuka hoga.
Jab aap hamari support team ke zariye refund request kar dein, to barah-e-karam apne bank ke process karne ke liye 3-5 working days ka time dein.
Debit/credit card, Stripe, Jazzcash, Easypaisa, ya Mobile Wallets ke zariye payment ki thi?
Agar aap ne app ke zariye Credit ya Debit Card se purchase ki hai, to refund request karne ke liye seedha app mein hum se rabta karein, ya phir usi email se jiss se aap ne register kiya tha, humein [email protected] par email bhejein.Jab aap aik martaba hamari support team ke zariye refund request kar dete hain, to barah-e-karam apne bank ke process karne ke liye 3-5 working days ka time dein.
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