Main app ke crash hone ya freeze ho jane ka masla kaise theek kar sakta/sakti hoon?

Agar Muzz app crash ho rahi hai ya freeze ho jaati hai, to pareshan na hon – hum ne isay dobara smoothly chalane ke liye ek simple guide tayar ki hai!

Yeh hamari official guidance hai ke aap kya kar sakte hain:

1. Apna internet check karein.
   Kamzor Wi-Fi ya data connection app ko theek se kaam nahi karne deta. Madad ke liye mobile data par switch karein ya apna router restart karein. Kuch broadband parental controls Muzz ko block bhi kar sakte hain – agar aap Wi-Fi par hain to unhein off karke dekhein.
2. App ko force-close karein aur dobara open karein.
   iPhone par, neeche se swipe up karein aur Muzz ko flick karke band kar dein.
   Android par, Settings > Apps > Muzz > Force Stop par jaayen. Phir app ko dobara launch karein.
   Agar phir bhi app freeze ho rahi ho, to apna phone poori tarah restart karein – yeh ek quick reset hai jo aksar kaafi madadgar sabit hota hai.
3. App ka cache clear karein.
   Android par, Settings > Apps > Muzz > Storage > Clear Cache par jaayen.
   iPhone par, Settings > Muzz > Reset cache on next launch par jaayen. (Phir app open karein).
   Is se aap ka account delete nahi hoga, sirf temporary glitchy cheezen remove hongi.
4. Agar aap ke phone mein space kam hai, to yeh bhi maslay ki wajah ho sakta hai.
   Settings > Storage (ya iPhone Storage) check karein aur unused apps ya files delete karke thori space khaali karein.
5. Aakhir mein, yaqini banayein ke Muzz aur aap ka phone dono updated hon – app ke liye App Store ya Google Play par jaayen, aur apne device ke liye Settings > Software Update check karein.

Agar in mein se koi bhi tareeqa kaam na kare, to Help Centre ke zariye hum se rabta karein. Hum aap ke liye yeh masla hal kar dein ge! 😊💙