Why is the location on my profile wrong?

If your location looks incorrect on your profile, don’t worry it’s easily fixed!

Double check the app’s location permissions!

Android: 

1. Launch the Settings app on your device.
2. Select Apps.
3. Search for Muzz and tap on it.
4. Tap on Permissions.
5. Tap Location and allow access.

IPhone:

1. Launch the Settings app on your device.
2. Scroll down to Privacy.
3. Tap Location Services and ensure it is toggled on.
4. Scroll down to Muzz and tap “While Using the App”.

How to amend your location on the app:

1. Go to your Marriage tab and select the Filters icon on the top left-hand corner, or tap “Search filters” on your Menu tab.
2. Select “Limit location by”
3. Tap “Change location”
4. Enable “Use pinned location” and tap Confirm once your location has been chosen.

Remember that you can also use Country filters to view profiles worldwide.

Ensure your phone’s location setting is set to “High accuracy.”

Restart Your Device: Sometimes, simply restarting your device can resolve location issues.

*There are some cases where we unfortunately cannot help, such as if you’re located near your country’s border, we cannot guarantee that you’ll be seen as though you’re in your own country.

If your location is still incorrect and it’s negatively affecting your experience, drop us a message via the Help Centre – we’ll do what we can! 😊