Aide & support | Chat | what is-the-broken-heart-icon-at-the-top-of-chat

What is the broken heart icon, at the top of Chat?

Muzz understands that not every match may be for you. That’s why we give you the ability to unmatch at any time.

Once you have unmatched a member, your chat will be moved to the “Unmatched” list, which is accessible via the broken heart icon.

If you do later change your mind, you can request a rematch with the member

Can’t find your answer?

If you have questions about how Muzz works, or need technical troubleshooting help, please check out our Help & Support page.

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