Senior User Researcher
London, UK (Hybrid)
£55,000 - £75,000 + equity
Our growth in the last year has been phenomenal – people are looking for love and we’re helping thousands of people around the world get married every month. We’re looking for an experienced and strategic Senior User Researcher to join our growing UX team in London. As a senior member of the creative squad, you will lead impactful research initiatives that inform our product decisions and play a critical role in evolving our UX culture.
What you’ll do:
Join our UX team of 7 – a talented group of product designers with varying levels of experience – and help us shape the future of our Muslim marriage app. As our Senior User Researcher, you’ll own the research function and work cross-functionally to ensure our product decisions are grounded in deep user understanding.
- Lead research projects: Take ownership of your designs from start to finish, ensuring they meet our high standards of quality and align with our product vision.
- Upskill the team: Share research best practices and help grow research capability across the design team, particularly supporting junior and mid-level designers in applying user-centered methods.
- Collaborate cross-functionally: Partner with product managers, data analysts, and stakeholders to bring user needs to the forefront of decision-making.
- Improve research operations: Establish and refine scalable research practices, helping our team become more insight-led and efficient.
- Champion evidence-based design: Promote a culture of user-informed thinking through impactful storytelling and clear communication of findings.
- Uncover deep user insight: Use a mix of qualitative and quantitative methods to reveal user behaviours, needs, and motivations.
- Contribute to UX strategy: Play an integral role in shaping our long-term UX and product vision through insight-driven input.
- Stay current: Keep up with emerging trends in research methods, ethics, and tools to continuously improve how we learn from our users.
What we're looking for
We’re searching for a Senior User Researcher who is thoughtful, collaborative, and passionate about making a difference through user understanding.
- Excellent soft skills: You’re a clear communicator who builds trust, simplifies complexity, and thrives on collaboration.
- Industry experience: At least 6 years of hands-on UX research experience in digital products, ideally B2C.
- Impact-driven mindset: You care deeply about solving meaningful problems and ensuring user needs are never an afterthought.
- Comfortable leading solo: You’ll be the primary research voice in the team and must be confident driving the discipline forward independently.
- Team-oriented: While you lead on research, you enjoy collaborating with and enabling designers to strengthen their own research confidence.
- Culturally sensitive: Understanding and respecting Muslim culture and traditions is crucial for this role.
Requirements
- 6+ years of experience conducting UX research in product-led teams.
- Experience designing and executing a broad mix of research methods: usability testing, interviews, focus groups, field studies, surveys, etc.
- Strong portfolio or case studies demonstrating how your research influenced product decisions and delivered value.
- Ability to work effectively in agile teams and communicate insights to cross-functional audiences.
- Deep understanding of user-centered design principles and UX best practices.
- Based in or able to commute to London 2 days per week.
- Have current and valid eligibility to work in the UK
Bonus Points…
- Experience in the dating, marriage, or social connection space.
- Familiarity with digital analytics tools (e.g., Amplitude, Mixpanel) and triangulating data sources.
- Previous work in a fast-moving startup environment.
- Experience with international or cross-cultural research.
Pourquoi rejoindre Muzz ?
Nous sommes une startup dans le domaine de la technologie grand public, soutenue par Y Combinator (S17) et basée à Londres. Rejoignez notre équipe en pleine croissance et travaillez sur un produit extraordinaire qui est en train de changer le monde.
Un produit exceptionnel
Nous sommes l'application de premier plan dans ce domaine avec plus de 12 millions de membres dans le monde, et ce nombre ne cesse de croître !
Progression rapide
Travaillez avec des personnes talentueuses et généreuses sur des défis dont vous serez fiers de parler.
Une équipe diversifiée
Nous accueillons des personnes de tous horizons, apportant chacune leur perspective unique. Musulmans et non-musulmans, amoureux des chats et amoureux des chiens. Tout le monde est le bienvenu !
Participation significative
Nous travaillons tous ensemble pour réussir, et chaque membre de l'équipe reçoit sa part du gâteau.
Un hackathon chaque trimestre
Nous valorisons la curiosité et la création de quelque chose de farfelu (mais utile !). Chaque trimestre, nous formons des équipes au hasard et ensemble, nous construisons, codons et prototypons. Des prix et un dîner complètent la journée !
Voyages internationaux
Nous faisons voyager toute l'équipe vers des destinations incroyables deux fois par an pour créer des liens et s'amuser.
Événements réguliers
Mini-golf, randonnées, parties de cartes ultra-compétitives, nous avons tout fait. Peut-être serez-vous au prochain événement ?
Congés généreux / Jours de congé payés
Tous les membres à temps plein bénéficient d'au moins 33 jours de congé, quel que soit leur lieu de résidence.
Notre processus de recrutement
Nous sommes fiers de prendre des décisions de recrutement rapides.
Étape 1.
Soumettez votre CV.
Étape 2.
Un premier appel vidéo.
Étape 3.
Réalisez un exercice technique.
Étape 4.
Entretien (en personne ou à distance).
Étape 5.
Recevez une offre !
Join our team
Click the button below to access the application form. Attach your CV and, optionally, a cover letter to apply. We’ll get back to you as soon as possible.
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