Privacy Policy

This privacy policy was last modified on 16/08/2024

Muzz Ltd (“Muzz”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy.

1. OUR APPROACH TO PRIVACY
   This privacy policy sets out how we collect, store, process, transfer, share and use data that identifies or is associated with you (“personal information”) when you use our app(s) (including via mobile or desktop), any website or webpage operated by us (including https://muzz.com/), and any services we provide or otherwise interact with us (together the “Services”).
2. ABOUT US
   Muzz Ltd (company no. 09376746) is the data controller of the personal information we hold about you.
   Our registered and postal address is 249 Cranbrook Rd, Ilford, IG1 4TG United Kingdom.
   We are registered as a data controller with the UK Information Commissioner’s Office under data protection registration number ZA326080 .
   Our data protection officer can be contacted at [email protected] .
3. PERSONAL INFORMATION WE COLLECT ABOUT YOU AND HOW WE USE IT
   The table at Annex 1 sets out the categories of personal information we collect about you and how we use that information. The table also lists the legal basis which we rely on to process the personal information.
   More generally, you may provide us with personal information when you:
   (a) sign up to the Services and complete your profile;
   (b) are using our Services;
   (c) communicate with us (whether through the Services, online including via social media, or by email);
   (d) communicate with others on the Services; and
   (e) when you answer our surveys or participate in our events, campaigns and partnerships.
   Social media login
   Please note that if you create your account using social media login details (e.g. Google ), you give permission to that social media platform to share with us your name, profile picture and email address.
   Special categories of personal data
   Some of the personal information you provide us, including religion, race, ethnicity, and biometric data (like an image of your face) where used for identification purposes, and certain other information you may choose to provide as part of using the Services (such as information about your politics, philosophical beliefs, health, and sex life) will be treated as special category personal data to which additional protections apply under data protection law.
   We process such special category personal data because you have chosen to submit that information to our Services. We will not share this data with anyone other than in accordance with this privacy policy.
   Biometric data for identification purposes. We may use identity verification services provided by a third party (the “Verification Provider”) to confirm your identity and protect against fraud and abuse. When you create an account, you may be asked to submit a selfie image. The Verification Provider may use facial recognition technology to produce a unique biometric identifier based on facial geometry that can be used to compare your selfie to the image in your chosen profile picture to determine the likelihood that the images are a match. You can also verify your photo on a voluntary basis (to add the blue ‘verified’ badge to your profile). Muzz does not receive the biometric identifier generated from the images. It is generated and held by Verification Provider until the identification or verification process has been completed, at which point it is deleted by the Verification Provider. For identity verification and security purposes, Muzz will have access to the selfie image as well as the results of the identity verification process. We may use this process and associated information to verify your identity and protect against fraud and misrepresentation. We do not use, disclose, or retain your biometric information for any other commercial purpose. Verification Provider processes this information on our behalf strictly in accordance with our contractual agreements.
4. DATA RETENTION
   We will only retain your personal information for as long as reasonably necessary to fulfil the purposes for which we collected it. To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, as well as the applicable legal, regulatory, tax, accounting, or other requirements. How long we retain your personal information will also depend on the type of account you have with us and whether your account has been deactivated or deleted. For example, if you have a marriage profile and you have closed your account, the personal information in your account will be fully deleted and/or anonymised after 2 years. We have in place a data retention policy which sets out in further detail our policy on data retention and deletion.
   Please note, however, that we will continue to retain anonymized transactional records and purchase complaint records. We may also retain your personal information for a longer period in certain circumstances, including in the event of an on-going complaint, in the context of a criminal, financial or regulatory investigation (or similar), if we consider on-going retention is needed to protect the health, safety and wellbeing of Muzz staff, other users or other third parties, or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
5. RECIPIENTS OF PERSONAL INFORMATION
   We may share your personal information with the following (as required in accordance with the uses set out in Annex 1 or as otherwise described below):
   (a) Service providers: we may share your personal information with third parties and other service providers that perform services for us or on our behalf, which may include providing app, website and data hosting, data centre and storage facilities, communications, surveys and chat facilities, user relationship management, social media platforms, moderation services, marketing communications, advertising, push notifications, technical support, error reporting and fixing, analytics, verification services and/or fraud prevention.
   (b) Chaperones: we may share your personal information with nominated chaperones where you, or the person you are chatting to has chosen to do so. The chaperone will receive weekly transcripts of any conversations in which their nominator engages or is engaged, and these transcripts may include both individuals’ names and any other personal data shared during the conversation. You will be notified if any of your conversations are monitored by a chaperone.
   (c) Purchasers and third parties in connection with a business transaction: your personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganisation, financing, change of control or acquisition of all or a portion of our business.
   (d) Law enforcement, regulators and other parties for legal reasons: we may share your personal information with third parties as required by law or if we reasonably believe that such action is necessary to (i) comply with the law and/or the reasonable requests of law enforcement; (ii) detect and investigate illegal activities and breaches of agreements; (iii) enforce our terms and/or (iv) exercise or protect the rights, property, or personal safety of Muzz, its users or others. This includes exchanging information with other companies and organizations for the purposes of cybersecurity, fraud protection, and credit risk reduction.
   (e) Other members of the Muzz group: where applicable, we may share your personal information with our affiliates (for example, where they provide services on our behalf) or where such sharing is otherwise necessary in accordance with the uses set out in Annex 1.
6. MARKETING AND ADVERTISING
   From time to time, we may contact you with information about the Services, including sending you marketing messages and asking for your feedback on our Services.
   Marketing messages we send will be by email, text and in app messaging For some marketing messages, we may use personal information we collect about you to help us determine the most relevant marketing information to share with you.
   We will only send you marketing messages if we have your consent or, if consent is not required under applicable law, you have not opted out of receiving messages from us. You can withdraw your consent or opt out of receiving further communications at a later date, by clicking on the unsubscribe link at the bottom of our marketing emails, (in the case of text) texting STOP to our marketing texts or, if you are logged in to the Services, toggling your preferences within your account settings .
   Unsubscribing from marketing emails will not unsubscribe you from system or legal notifications which we may need to send as part of the Services we provide. From time to time, we may need to contact you by email or via our support team.
7. STORING AND TRANSFERRING YOUR PERSONAL INFORMATION
   Security. We implement appropriate technical and organisational measures, including encryption, to protect your personal information against accidental or unlawful access, destruction, loss, alteration, or damage. All personal information we collect will be stored on our secure servers. Where data processing is carried out on our behalf by a third party, we take steps to ensure that appropriate security measures are in place to prevent unauthorised disclosure of personal information.
   Despite these precautions, however, we cannot guarantee the security of information transmitted over the internet or that unauthorised persons will not obtain access to personal information.
   International Transfers of your Personal Information. The personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in where our affiliates and our third party service providers have operations. If you are located in the UK or European Economic Area (“EEA”), your personal information may be transferred outside of the UK and EEA respectively to a country which is not recognised by the UK or European Commission as ensuring an adequate level of protection for personal data. These international transfers of your personal information will be made pursuant to appropriate safeguards, such as standard contractual clauses adopted by the European Commission and UK government (as applicable). If you wish to enquire further about the safeguards used, please contact us using the details set out at the end of this privacy policy.
8. YOUR RIGHTS IN RESPECT OF YOUR PERSONAL INFORMATION
   In accordance with applicable privacy law, you have the following rights in respect of your personal information that we hold:
   (a) Right of access. You have the right to obtain access to your personal information.
   (b) Right of portability. You have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal information to another person.
   (c) Right to rectification. You have the right to obtain rectification of any inaccurate or incomplete personal information we hold about you without undue delay.
   (d) Right to erasure. You have the right, in some circumstances, to require us to erase your personal information without undue delay if the continued processing of that personal information is not justified.
   (e) Right to restriction. You have the right, in some circumstances, to require us to limit the purposes for which we process your personal information if the continued processing of the personal information in this way is not justified, such as where the accuracy of the personal information is contested by you.
   (f) Right to withdraw consent. If you have provided consent to any processing of your personal information, you have a right to withdraw that consent (without affecting the lawfulness of our processing prior to you having withdrawn your consent).
   Right to object: you also have the right, in certain circumstances, to object to any processing based on our legitimate interests in certain circumstances. You can also object to our direct marketing activities for any reason by clicking the “unsubscribe” link set out in any marketing communication you receive or toggling your preferences in your account settings. See paragraph 6 for further details.
   Please note that the above rights are not absolute, and we may be entitled to refuse requests, wholly or partly, where exceptions under the applicable law apply.
   If you wish to exercise one of these rights, please contact us using the contact details at the end of this privacy policy. You may also review, remove, and edit some of the personal information you have submitted to us by logging into your account on the Services.
   You also have the right to lodge a complaint to your national data protection authority. If you are in the UK, information on how to contact the Information Commissioner is available at www.ico.org.uk. If you are located in the EU, further information about how to contact your local data protection authority is available at: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm .
9. COOKIES AND SIMILAR TECHNOLOGIES
   Our website uses cookies and similar technologies to distinguish you from other users of our Services. Please refer to our Cookies Policy for more information as to the way in which we use cookies on our Services.
10. INTEREST BASED ADVERTISING
    We may participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your online browsing history and your interests. To do this, we or our advertising partners may collect information about how you use or connect to our Services, or the types of other websites, social media services, content and ads that you (or others using your device) visit or view or connect to our Services so that we or our advertising partners may play or display ads on our Services you may use, and on other devices you may use.
    Typically, but not always, this information is collected through cookies and similar tracking technologies. We and our third party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market research.
    To learn about interest-based advertising and how you may be able to opt-out of some of this advertising and to limit some third party advertising cookies, you may wish to visit:
    ● Your Online Choices: (http://www.youronlinechoices.com/)
    ● Network Advertising Initiative (“NAI”): (http://www.networkadvertising.org/)
    ● Digital Advertising Alliance (“DAA”): (http://www.aboutads.info/consumers)
    Please note that opting-out of receiving interest-based advertising through the NAI’s and DAA’s or Your Online Choices online resources will only opt-out a user from receiving interest-based ads on that specific browser or device, but the user may still receive interest-based ads on his or her other devices. You must perform the opt-out on each browser or device you use.
    Some of these opt-outs may not be effective unless your browser is set to accept cookies. If you delete cookies, change your browser settings, switch browsers or computers, or use another operating system, you will need to opt-out again.
11. LINKS TO THIRD PARTY SITES
    Our Services may, from time to time, contain links to and from third party websites, including those of our business partners, advertisers, news publications and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.
12. CHANGES TO THIS POLICY
    We may update this privacy policy from time to time and so you should review this page periodically. When we change this privacy policy in a material way, we will update the “last modified” date at the end of this privacy policy. Changes to this privacy policy are effective when they are posted on this page.
13. CHILDREN (18 and under)
    You must not use our Services if you are under the age of 18. No one under age 18 may provide any information through our Services. If you are under 18, you must not use any of our services or features, register an account, make any purchases, or provide any information including but not limited to: your name, address, telephone number, email address, username. We do not knowingly collect personal information relating to anyone under this age. If we learn we have collected or received personal information from an individual under 18, we will promptly delete that information. If you have any information from or about a child under 18, please contact [email protected].
14. CONTACTING US
    If you have any questions, comments and requests regarding this Privacy Policy, you can contact us:
    By post:
    FAO [Data Protection Office]
    Muzz Ltd
    249 Cranbrook Rd
    Ilford
    IG1 4TG
    United Kingdom

By email : [email protected]

ANNEX 1 – PERSONAL INFORMATION WE COLLECT

ANNEX 2 – NOTICE TO UNITED STATES RESIDENTS

This Annex 2 is incorporated into the Privacy Policy and includes additional information for residents of the United States regarding the collection and use of their Personal Data. The term “Personal Data,” as used in this Annex 2, includes “personal information” and “sensitive personal information” as defined in the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA”).

PERSONAL DATA

The following subsections detail the categories of Personal Data, including categories of sensitive personal information, that we collect and have collected over the past twelve (12) months. For each category of Personal Data, these subsections also set out the source of that Personal Data and our commercial or business purpose for collecting that Personal Data. More information regarding those sources and categories are set forth below.

Categories of Personal Data We Collect

Profile or Contact Data

• Profile or Contact Data
  • Examples of Personal Data Collected:
    • Name
    • Email
    • Phone number
    • Address
    • Username
    • Profile photo
    • User bio
  • Source:
    • You
  • Categories of Third Parties to Whom We Disclose this Personal Data:
    • Service Providers
    • Advertising Partners
    • Analytics Partners
    • Business Partners
    • Parties You Authorize, Access or Authenticate, including Other Users
• Identifiers
  • Examples of Personal Data Collected:
    • Cultural or social identifiers such as your hobbies or preferences (for example, being a skateboarder, a football fan, an environmental activist, religious or philosophical beliefs, etc.)
  • Source:
    • You
  • Categories of Third Parties to Whom We Disclose this Personal Data:
    • Service Providers
    • Advertising Partners
    • Analytics Partners
    • Parties You Authorize, Access or Authenticate, including Other Users
• Device/IP Data
  • Examples of Personal Data Collected:
    • IP address
    • Device ID
    • Domain server
    • Type of device/operating system/browser used to access the Services
    • Browser plug-in types and versions
    • Internet service provider
    • Preferred language
  • Source:
    • You
    • Third parties, including Analytics Partners
  • Categories of Third Parties to Whom We Disclose this Personal Data:
    • Service Providers
    • Advertising Partners
    • Analytics Partners
• Web Analytics
  • Examples of Personal Data Collected:
    • Web page interactions
    • Referring webpage/source through which you accessed the Services
    • Referral source/exit pages
    • Statistics associated with the interaction between device or browser and the Services
  • Source:
    • You
    • Third parties, including Analytics Partners
  • Categories of Third Parties to Whom We Disclose this Personal Data:
    • Service Providers
    • Advertising Partners
    • Analytics Partners
• Geolocation Data
  • Examples of Personal Data Collected:
    • IP-address-based location information
    • GPS data
    • Time zone setting
  • Source:
    • You
  • Categories of Third Parties to Whom We Disclose this Personal Data:
    • Service Providers
    • Advertising Partners
    • Analytics Partners
    • Business Partners
    • Parties You Authorize, Access or Authenticate, including Other Users
• Social Network Data
  • Examples of Personal Data Collected:
    • Email
    • Phone number
    • User name
    • IP address
    • Device ID
    • Name
    • Profile picture
    • List of friends
  • Source:
    • You
    • Third parties, including Social Networks
  • Categories of Third Parties to Whom We Disclose this Personal Data:
    • Service Providers
    • Advertising Partners
    • Analytics Partners
    • Business Partners
    • Parties You Authorize, Access or Authenticate, including Other Users
• Consumer Demographic Data
  • Examples of Personal Data Collected:
    • Age / date of birth
    • Gender
    • Race
    • Ethnicity
    • Sex life or sexual orientation
• Photos, Videos and Recordings
  • Examples of Personal Data Collected:
    • Photos, videos or recordings of you
    • Photos, videos or recordings of your environment.
  • Source:
    • You
  • Categories of Third Parties to Whom We Disclose this Personal Data:
    • Service Providers
    • Advertising Partners
    • Analytics Partners
    • Business Partners
    • Parties You Authorize, Access or Authenticate, including Other Users
• Other Identifying Information that You Voluntarily Choose to Provide
  • Examples of Personal Data Collected:
    • Identifying information in emails, letters, or texts you send us or in your survey responses
  • Source:
    • You
  • Categories of Third Parties to Whom We Disclose this Personal Data:
    • Service Providers
    • Parties You Authorize, Access or Authenticate, including Other Users
• Sensitive Personal Information
  • Examples of Personal Data Collected
    • Race or ethnic origin
    • Precise geolocation
    • The contents of your communications exchanged with other members
    • Sexual orientation
    • Personal data concerning your health
    • Religious beliefs
    • Philosophical beliefs
  • Source:
    • You
  • Categories of Third Parties to Whom we Disclose this Personal Data:
    • Service Providers
    • Business Partners
    • Parties You Authorize, Access or Authenticate, including Other Users
  • Our Commercial or Business Purposes for Collecting or Disclosing Personal Data
• Providing, Customizing and Improving the Services
  • Creating and managing your account or profile
  • Processing orders or other transactions.
  • Providing you with the products, services or information you request.
  • Meeting or fulfilling the reason you provided the information to us.
  • Providing support and assistance for our Services.
  • Communicating with you regarding changes to our policies, other terms and other administrative information such as reminders, technical notices, updates and security alerts.
  • Improving the Services, including testing, research, internal analytics and product development.
  • Personalizing the Services, website content and communications based on your preferences.
  • Doing fraud protection, security and debugging.
  • Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the CCPA.
• Marketing the Services
  • Marketing and selling the Services.
  • Showing you advertisements, including interest-based or online behavioural advertising.
• Corresponding with You
  • Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about us or the Services.
  • Sending emails and other communications according to your preferences or that display content that we think will interest you.
• Meeting Legal Requirements and Enforcing Legal Terms
  • Fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities.
  • Protecting the rights, property or safety of you, us or another party.
  • Enforcing any agreements with you.
  • Responding to claims that any posting or other content violates third-party rights.
  • Resolving disputes.

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without providing you notice. If you are a California resident, please note that we only use or disclose your sensitive personal information for the purposes set forth in section 7027(m) of the CCPA regulations and we do not collect or process sensitive personal information with the purpose of inferring any characteristics about California residents.

HOW WE DISCLOSE YOUR PERSONAL DATA

We disclose your Personal Data to the categories of service providers and other parties listed in this Annex 2 and in the “Who We Share Your Personal Data With” section of the Privacy Policy. Depending on the state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data. For more information, please refer to the state-specific sections below. 

DATA RETENTION

We retain your data using the criteria described in the section in the main body of this privacy policy entitled “Data Retention.”

CALIFORNIA RESIDENT RIGHTS

If you are a California resident, you have the rights set forth in this section. Please see the “Exercising Your Rights” section below for instructions regarding how to exercise these rights. Please note that we may process Personal Data of our customers’ end users or employees in connection with our provision of certain services to our customers. If we are processing your Personal Data as a service provider, you should contact the entity that collected your Personal Data in the first instance to address your rights with respect to such data.

If there are any conflicts between this section and any other provision of this Privacy Policy and you are a California resident, the portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following rights apply to you, please contact us at [email protected].

Access

You have the right to request certain information about our collection and use of your Personal Data. In response, we will provide you with the following information:

• The categories of Personal Data that we have collected about you.
• The categories of sources from which that Personal Data was collected.
• The business or commercial purpose for collecting or selling your Personal Data.
• The categories of third parties with whom we have shared your Personal Data.
• The specific pieces of Personal Data that we have collected about you.

If we have disclosed your Personal Data to any third parties for a business or commercial purpose, we will identify the categories of Personal Data shared with each category of third party recipient. If we have sold or shared your Personal Data, we will identify the categories of Personal Data sold or shared to each category of third party recipient.

Deletion

You have the right to request that we delete the Personal Data that we have collected from you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your Personal Data to provide you with the services or complete a transaction or other action you have requested, or if deletion of your Personal Data involves disproportionate effort. If your deletion request is subject to one of these exceptions, we may deny your deletion request.

Correction

You have the right to request that we correct any inaccurate Personal Data we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, if we decide, based on the totality of circumstances related to your Personal Data, that such data is correct. If your correction request is subject to one of these exceptions, we may deny your request.

Personal Data Sales and Personal Data Sharing

In this section, we use the term ‘sell’ as it is defined in the CCPA. We sell your Personal Data, subject to your right to opt-out of these sales. Also, under the CCPA, California residents have certain rights when a business “shares” Personal Data with third parties for purposes of cross-contextual behavioral advertising.

As described in our Cookie Policy, we have incorporated Cookies from certain third parties into our Services. These Cookies allow those third parties to receive information about your activity on our Services that is associated with your browser or device. Those third parties may use that data to serve you relevant ads on our Services or on other websites you visit. Under the CCPA, sharing your data through third party Cookies for online advertising may be considered a “sale” and/or a “sharing” of your Personal Data.  In addition, under the CCPA, making your data available through third party Cookies for online advertising may be considered “sharing” Personal Data. You can opt-out of data selling and/or sharing by following the instructions in this section.

We sell your Personal Data to, and/or share your Personal Data with, the following categories of third parties:

• Ad Networks.
• Data brokers.
• Marketing providers (including for cross-contextual behavioral advertising purposes).

We have sold the following categories of your Personal Data to the categories of third parties listed above (and we have shared such categories of Personal Data for the purposes of cross-contextual behavioral advertising):

• Profile or Contact Data
• Identifiers
• Device/IP Data
• Web Analytics
• Social Network Data
• Geolocation Data
• Consumer Demographic Data
• Photos, Videos and Recordings
• Other Identifying Information that you Voluntarily Choose to Provide
• Sensitive Personal Information

We have sold or shared the foregoing categories of Personal Data for the following business or commercial purposes:

• Improving the Services, including testing research, internal analytics and product development.
• Personalizing the Services, website content and communications based on your preferences.
• Doing fraud protection, security and debugging.
• Marketing and selling the Services.
• Showing you advertisements, including interest-based or online behavioural advertising.

Personal Data Sales and Sharing Opt-Out and Opt-In

You have the right to opt-out of the sale or sharing of your Personal Data. You can opt-out using the following methods:

• You can complete the online form found here: [Do Not Sell or Share My Personal Information]<LINK>
• Email us at [email protected]
• By implementing the Global Privacy Control or similar control that is legally recognized by a government agency or industry standard. Please note this does not include Do Not Track Signals.

Once you have submitted an opt-out request, we will not ask you to reauthorize the sale and/or sharing of your Personal Data for at least 12 months.

Our Services are intended for users aged 18 and older and children under 18 years of age are not permitted to use our Services. We do not knowingly collect information from children. If we discover that we have inadvertently collected information from anyone younger than 18, we will delete that information. Please contact us with any concerns.

We Will Not Discriminate Against You for Exercising Your Rights Under the CCPA

We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA. However, we may offer different tiers of our services as allowed by applicable data privacy laws (including the CCPA) with varying prices, rates or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you.

Exercising Your Rights Under CCPA

To exercise the rights described in this Privacy Policy, you or, if you are a California resident, your Authorized Agent (defined below) must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data (if you have an account, this would mean providing your login credentials), and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request.

We will work to respond to your Valid Request within the time period required by applicable law. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.

You may submit a Valid Request using the following method:

• Email us at: [email protected]

If you are a California resident, you may also authorize an agent (an “Authorized Agent”) to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf.

OTHER STATE LAW PRIVACY RIGHTS

California Resident Rights

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at [email protected].

Nevada Resident Rights

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at [email protected] with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.